Services

Ebizzbox Services is a trend-setter among business process outsourcing companies in India. We have cutting-edge technology and robust infrastructure to manage all our projects efficiently. We are equipped with latest facilities like predictive dialer software, ACD, IVR, soft phone, voice logging and call recording in all our contact centers. The call center services offered by Ebizzbox are divided under three main heads which are outboundinbound and back office services. Ebizzbox  Services has the expertise and skilled manpower to set up and manage large outbound and inbound call center services. Our call center agents are well trained and proficient enough to handle large volumes of calls in a professional manner. The agents are provided in-house training starting from greeting the customers over the phone, calls pertaining to surveys, lead generation, verifications, collections and sales.

Multichannel Customer Services

Achieving customer delight through unparalleled customer service holds the key to becoming a modern day successful business. Our multichannel customer service solutions are instrumental in assisting your growth and lead to highly efficient customer experience management.

Our customer service solutions include:
Customer experience services
Customer Interaction Services (CIS)
Customer acquisitions and sales
Customer Retention Management
       

Back Office Solutions

Our carefully tailored back office business process outsourcing (BPO) solutions help organizations manage their large volume of data and transactions effectively and more profitably thereby enabling them to function with improved efficiencies. Ebizzbox provides a holistic array of back office support services via our singular blend of data prowess, smart software, and solution boosters, which ultimately ensures dandy business results.

Our back office BPO services include:
Data Entry Services
Data Mining Services
Data Management Services
Order Management Solutions
Document Digitization and Archiving Services
       

Finance and Accounting

Ebizzbox’s comprehensive range of carefully tailored BPS Finance and Accounting Services (F&A) optimize key processes to deliver increased efficiencies and optimum results. Being one of the notable Finance and Accounting outsourcing companies, we reshape your business’s finance operations with a fusion of high-end technologies like RPA, AI, and analytics. You can avail tailor-made accounting and financial service outsourcing in strict conformation to your business’s bottom-line.

We carefully partner with businesses to improve their financial performance through:

Invoice Processing Services

Ebizzbox offers the best Invoice processing services to clients ensuring frictionless and paperless management. Our superior solutions eradicate the need of manual and paper-based invoice processing and trim the number of touches per transaction. You won’t require to re-key the information as all the documents can be routed automatically between departments
Help Desk Services
Contract Management Solutions
Customer Database Management Services
Routine Services Optimization
Vendor Management Services
Reporting and analysis
       

Business Process Services Consulting

Ebizzbox has cemented a result-oriented consulting framework with a delivery model honed for delivering the best results in the industry using its IVY approach. By tweaking your existent processes according to the results of the in-depth analyses carried out by Ebizzbox consultants, you can address any niggles in your system as well as put new practices in place that increase the efficiency of services delivery.

Our consulting services have achieved transformations for businesses
       

Ecommerce Support Services

Add panache to your ecommerce business with the innovative Ebizzbox IVY methodology that analyzes, appends and improves your existing processes to make them streamlined and ever more profitable. Ebizzbox business process services expand your footprint and increase steadfast customers by delivering vital differentiators in the ecommerce industry.

Our IVY approach helps to:
  • Maintain margins
  • Boost profits
  • Garner new customer bases
  • Improve aftermarket services
  • Provide after sales support
  • Induce repeat business
Get the first-string Ecommerce Support Service from us today!
       

Human Resources Outsourcing

The people that are involved in the functioning of a business need to be motivated by aligning their goals with that of the organization. Ebizzbox aids you in spreading this synergetic partnership to all of your employees.

From technical engineers and programmers to back-office staff, each individual can contribute in making your plans for success come true.

To harness their latent potential, Ebizzbox plans and carries out customized processes and events according to the end goals you have in mind.

With business environment becoming more and more volatile every day, the pressure on departments like the human resource to reduce operational cost and keep up the quality level increases. For the same, businesses tie up with HR outsourcing companies. At Ebizzbox, we identify the uniqueness of every business and hence offer you a holistic array of HR outsourcing services that include:

  • Ensuring adherence to employment laws
  • Branding your business as a modern employer
  • Incepting a tested and technology-backed HR program
  • Handling Payroll
  • HR Administration
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